Milestone Inc.
  • 13-Nov-2020 to 12-Jan-2021 (CST)
  • Professional
  • Rockford, IL, USA
  • 15.80
  • Hourly
  • Full Time

Are you a compassionate and caring service provider looking for a career that provides you with endless gratification?! Then Milestone is the right place for you! Here at Milestone we serve individuals with developmental and intellectual disabilities. As a Home Coordinator you must have direct service provider experience and possess strong leadership skills. 

We have a variety of shifts available with competitive pay. Our benefits at Milestone include: Health Insurance, Dental and Vision Insurance, Employer paid Life Insurance, Paid time off, and much more! 

If you have any questions please reach out to us at 815-639-2849 or by email at


Home Coordinator:

Under the supervision of the QIDP, monitors and directs the development, implementation, monitoring, and delivery of all individual services to ensure the active treatment is provided to the individuals of assigned homes.  Functions as supervisor on duty for entire facility on a rotating basis.


  • Prefer minimum age of 21
  • Prefer minimum of one year's experience in the field.
  • Prefer minimum of one year's experience in supervisory role.
  • Must be approved to drive Milestone vehicles.
  • Must be able to intervene physically in behavioral and health related crisis with individuals served.


  • Reliable and prompt attendance as scheduled, demonstrating flexibility as necessary to meet individual, home, and/or facility need.
  • Directs and monitors correct implementation of Individual Service Plans for assigned individuals.
  • Directs maintenance of records of individuals served, ensuring correct and timely completion of daily data, monthly summaries, and other records maintained in the home. Completes additional reports as assigned.
  • In consultation with individuals served and home team members, ensures ample opportunities for appropriate community activities are provided for all assigned individuals. Continually seeks to develop new activities and resources.
  • Develops and monitors with input of individuals and team members, a daily routine for the home which ensures active treatment at all times for individuals served in the appropriately sized groupings. Daily routine will clearly reflect choices of individuals served.
  • Reviews injury reports for assigned home, ensuring timely investigations of unknown and significant injuries and follows up as necessary to ensure the safety of the individuals.
  • Monitors team member performance providing timely performance, feedback, prompt evaluations, training and disciplinary action as needed.
  • Works as a partner with QIDPs ensuring appropriate habilitation planning, implementation of programs and effective communication about individual needs.
  • Supervises team/shift leaders performance, providing frequent feedback, prompt evaluations, and discipline as needed. Provides training, direction and support to team/shift leaders in orienting, supervising, monitoring, and training team members.
  • Schedules, conducts and actively participates in regular home meeting. Oversees scheduling of facility/home team members to ensure adequate coverage to meet individual and/or facility need.  Anticipates and plans for special circumstances and functions in full cooperation with all Milestone departments, including personnel and day program, keeping overtime at a minimum.  Ensures completion and distribution of meeting minutes in a complete and timely fashion.
  • Requests program funds and individual served personal funds as needed, demonstrating responsible fiscal management . Ensures prompt and correct completion of all documentation as required.
  • Actively participates in IDT/Communication meeting to ensure coordination of all services, maintains a positive working relationship with all departments. Participates in development of policies and procedures related to individual care.
  • Demonstrates knowledge of Department of Human Services, Illinois Department of Public Health Standards and ensures the home is in compliance with all guidelines of authorized inspecting agencies. Reviews and acts upon inspection reports as directed. 
  • Actively promotes the maintenance of an exceptionally clean, safe, and pleasant living environment for both individuals served and team members. Assists Maintenance Department and other personnel in the maintenance of a high quality living environment.  Ensures all necessary supplies are available on the home.
  • Ensures all individual needs are recognized, met and documented, including an adequate supply of well-fitting and attractive clothing and personal hygiene, supplies, and possessions.
  • Works effectively with nursing to ensure individual's health/medical needs are satisfied, including alerting nurses to any health/medical concern, directing staff during any medical emergency, and ensuring prompt emergency intervention when needed. Assigns staff to provide transport to hospital facilities when needed.
  • In compliance with the Milestone, Inc. philosophy and policies regarding human rights, immediately intervenes on behalf of individual served, and investigates and/or reports any questions or concerns to the appropriate personnel. Promptly investigates complaints of individuals served, staff concerns, and human rights request for interventions (as assigned) and provides timely adjudication and recommendations.
  • Functions as "supervisor on duty" on a rotating basis, adhering to established policy and procedures, and ensuring the safe functioning of the facility.
  • Completes the prescribed amount of Quality Assurance checks and Program Observations and are completed each month.
  • Meets with Team of Home Coordinators 1x/month to schedule self including PM SOD coverage leaving no openings in schedule and turn in schedule to QDIP.
  • When the need arises, will function as part of the staff count to work directly with the individuals to ensure their needs are met.


Milestone Inc.
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