Residential Service Director

BASIC FUNCTION:

Under the supervision of the Administrator/Designee, oversees the development, implementation, monitoring and delivery of all individual services for assigned homes, ensuring the optimum quality of life and level of independence possible in the least restrictive setting for the individuals of the group homes.

DESCRIPTION OF ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Reliable and prompt attendance as scheduled, demonstrating flexibility as necessary to meet individual and/or facility need.

1. Functions as RSC/QIDP as assigned, fulfilling all duties and responsibilities as listed in the group homes/Residential Services Coordinator/QIDP job descriptions.

1. Directs and supervises work performance of assigned Home Coordinators, Residential Services Coordinators, QIDPs and Team Leaders including performance evaluations, disciplinary action, and recommendations for promotion and/or transfer.

1. Effectively demonstrates and instructs supervisory personnel in procedures and techniques related to supervision and leadership. Provides direction and support to the HCs, RSCs, AODs, and Team Leaders in orienting, training and monitoring direct care staff.

1. Oversee scheduling of all staff, ensuring adequate coverage to meet individuals' needs and maintain budgetary constraints. Provides input and makes recommendations for annual facility staffing plan.

1. Schedules and conducts inter-departmental meetings as needed to ensure coordination of all services, promoting positive problem solving and effective team functioning.

1. Participates as a trainer in Habilitation Technician Training as assigned.
2. Oversee use of program funds and individual's personal funds, ensuring responsible fiscal management, acceptable documentation and maintenance of budgetary constraints.

1. Actively participates as a member of the Interdisciplinary Team in the evaluation of individuals for admission and discharge. Ensures all required documentation is complete and accurate in preparation for individuals movement.

1. Establishes, maintains and oversees effective communication between facility personnel and families/guardians, addressing problems as necessary. In consultation with the social workers, intervenes in problematic issues to re-establish an acceptable level of trust, cooperation and communication between the facility and families/guardians.

1. Regularly inspects assigned homes and ensures the maintenance of an exceptionally clean, safe and pleasant living environment for the individuals and staff. In consultation with the Administrator/Designee and the Maintenance Supervisor, ensures the maintenance of a high quality living environment.

1. Demonstrates knowledge of Illinois Department of Public Aid and Illinois Department of Human Services standards and ensures assigned homes are in compliance with all authorized inspecting agencies' standards. Actively and professionally participates in inspections as assigned.

1. Establishes and maintains effective inter- and intra-departmental communication, promoting effective team functioning, communication and cooperation between professional and non-professional staff.

1. Functions as a member of the management team, promoting positive problem solving among supervisors, nursing staff and other personnel; maintaining acceptable standards of confidentiality and professional conduct.

1. Actively promotes and represents Milestone to the community, establishing and maintaining a good, professional relationship.

1. Actively participates in and assists with the development of the facilities policies and procedures as necessary to ensure satisfactory individual services and acceptable staff conduct.

1. In compliance with Milestone, Inc.'s philosophy and policies regarding human rights, immediately intervenes on behalf of the individual(s) served and reports to the appropriate agency (OIG, DCFS, IDPH) and/or supervisor.

1. Functions as Administrator on Duty on a rotating basis in compliance with policies and procedures. Provides 24-hour availability when acting as Administrator on Duty ensuring the safe and efficient operation of the facilities.

1. Must be able to respond promptly to emergency situations.
2. Performs other duties as required or assigned to ensure the safe and effective functioning of the

facilities.

QUALIFICATIONS:

Minimum of one year experience in field including experience in program development and writing.

Minimum of one year experience in supervisory role.

Demonstrates good oral and written communication skills.

Bachelor's Degree and QIDP status required.

Must be approved to drive Milestone vehicles.

Must be able to intervene physically in behavioral and health related crises with individuals.

Current Openings for Residential Service Director Jobs at Milestone Inc. - Rockford